Privacy Policy

Last update: Şubat 2024

Introduction

At Caretta Pansiyon, we place great importance on protecting your personal data when you visit our website or use our services. This privacy policy explains what data we collect, how we use it, and how we protect it.

Data Collected

We collect the following data to provide our services:

• Name, surname and contact information (email, phone number)
• Reservation information (date, room preference, number of guests)
• Browser and device information
• IP address

Data Usage

We use the collected data for the following purposes:

• Processing room reservations
• Customer communication and support
• Improving service quality
• Fulfilling legal obligations

Security Measures

Your personal information is transmitted over SSL/TLS encrypted connections and stored on secure servers. We protect your data with limited access rights and regular security audits.

Cookies

We use the following types of cookies on our site:

• Essential cookies: Required for the site to function
• Analytics cookies: To understand site usage
• Marketing cookies: To offer you personalized content

You can disable cookies from your browser settings.

Data Retention Periods

• Reservation data: 5 years
• Active customer contact information: Indefinite
• Inactive customer information: 2 years
• Financial records: 10 years as legally required

Your Rights

Under the Turkish Personal Data Protection Law (KVKK), you have the right to access, correct, delete and restrict the processing of your data.

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